| Event Chair: Dan Jellinek, Editor, e-Government Bulletin | |
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09.00 - 09.30 |
Registration
and Coffee
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09.30 – 10.15 |
Opening
Keynote
Why have VoIP in the Public sector and what are the drivers? Jon Watkinson, Programme Manager for Customer Services Centre, Runnymeade Borough Council |
|
10.15 - 11.00 |
Deploying
IP communications solutions to improve customer services
Rob Neil, Head of ICT and Customer Services, Ashford Borough Council |
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11.00 - 11.30 |
Networking Refreshment Break
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|
11.30 - 12.10 |
IP
Telephony in the Emergency Service Environment - Staffordshire Police's
Experience Chris Bowen, Communications and Network Services Manager, Technology Services, Staffordshire Police |
|
12.10 - 13.00 |
Interactive
debate
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| 13.00 - 14.00 | Lunch & Networking |
|
14.00 - 15.00 |
Sponsors' presentations and demonstrations:
A series of practical demonstrations of the latest VoIP systems and technologies. VoIP: Getting it right John Jennow, ICT Business Manager & Phil Atherton, Technical Authority, Atkins Fixed mobile convergence Mark Sayers, Director and Principal Consultant, 4C Strategies |
|
15.00 - 15.20 |
Networking Refreshment Break |
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15.20 - 16.00 |
Salford
Telecommunications Project (STeP): University of Salford's migration
to IPT. Peter Hocking, Telecoms Project Manager, Salford University |
|
16.00 |
Close |
| This outline programme is subject to change and the Organisers reserve the right to alter the session topics, timings and speakers. | |
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