| Event Chair: Dan Jellinek, Editor E-Government Bulletin | |
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09.00 - 09.30 |
Registration
and Coffee
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|
09.30 – 10.00 |
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10.00 - 10.30 |
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10.30 - 11.00 |
Better
Faster Cheaper Simon Robinson, Principal Consultant, Improcom |
|
11.00 - 11.30 |
Coffee
and Networking
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|
11.30 - 12.00 |
Implementing
VoIP Across University College Hospital London - Lessons Learned
Peter Burroughs, Director of Capital Investment, University College Hospital London NHS Trust |
|
12.00 - 12.30 |
VOIP
Concept & Practicality in the London Borough of Newham Jaimin Patel, Head of Customer Services Performance Strategy and Sriganeshan Thangarajah, ICT Portfolio Manager, London Borough of Newham Council |
|
12.30 - 13.30 |
Lunch
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|
13.30 - 14.00 |
Converged
Networks in the HE Sector - experiences from the Front Line
Fahri Zihni, Head of ICT Aston University and Ian Henderson, Interim Director, 'Information Systems Aston', Aston University |
|
14.00 - 14.30 |
Towards
Convergence - Deploying VoIP To Improve Services Rob Neil, Head of ICT and Customer Services, Ashford Council |
|
14.30 - 15.00 |
Key
issues on the Path to VoIP Nick Topham, Director, VoIP Development at Telstra Europe |
|
15.00 - 16.00 |
Interactive Debate and Networking |
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