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Outline Programme

Conference Chair: Dan Jellinek, Editor, e-Government Bulletin

09.00 - 09.30

Registration & Refreshments

09.30 – 09.55

Keynote Address: Jo Clift, Acting Director, Shared Services Programme, Cabinet Office

10.00 - 10.50

Panel Session: Taking Shared Services Forward - a debate on the key issues arising from the Online Summit

Panellists include
: Jo Clift, Acting Director, Shared Services Programme, Cabinet Office
Stephen Fellowes, Shared Effectiveness Consultant, London Connects
Robert Taylor, Borough Councillor, Ashford Borough Council
Eric Woods, Government Practice Director, Ovum
Andrew Taylor, Finance and Operations Director, Siemens Shared Services

11.00 - 11.20

Networking, one-on-one meetings & refreshments

11.30 - 12.20

Shared Services in Action - choice of interactive round table discussion groups:

Discussion Group: Legal Issues In Relation To Shared Services
Stephen Cirell, Partner, Eversheds Solicitors and Denis Cooper, Senior Associate, Eversheds Solicitors

Discussion Group: London's future - Facilitating beneficial use of technology to ensure the future viability and success of London
Stephen Fellowes, Shared Effectiveness Consultant, London Connects

Discussion Group: Tackling change management challenges and realising the shared services vision
Debra Maxwell, Head of Shared Services, Surrey County Council

Discussion Group: The practical difficulties of getting shared services started
Stuart Mitchenall, Head of ICT, Tandridge District Council

Discussion Group: Clearing the hurdles - challenges to overcome
James Hulme, Head of Communications, New Local Government Network

Case Study: Warwickshire Direct Partnership
Tony Isaacs, Programme Manager, Warwickshire Direct Partnership

Case Study: Connected Cumbria
Alan Cook, Head of IT, Cumbria County Council

Case Study: Shared wireless broadband in Norfolk

Ann Carey, Project Lead, Norfolk County Council

Case Study: Revenues and Benefits - The Options for Shared Services

12.30 - 13.00

Tracking the value of shared services
Andrew Taylor, Finance and Operations Director, Siemens Shared Services

13.00 - 14.00

Lunch, networking and one-on-one meetings

14.00 - 14.50

15.00 - 15.20

Networking, one-on-one meetings & refreshment break

15.30 - 16.20

Shared Services in Action - choice of interactive roundtable discussion groups:

Discussion Group: A shared approach to building a better Scotland

Jonathan Moore, Dep Head of Pathfinder Delivery Division, Scottish Executive

Discussion Group: What's in a Service
David Ball, CEO, People, Pay & Pensions Agency, MOD

Case Study: The Single Non-Emergency Number

Richard Gibson, Hampshire County Council, Partnership Project Manager,Hampshire and the Isle of Wight 101 Project

Case Study: Welsh disaster recovery sharing (WADRC)
Colin Gadd, Project Manager, Cardiff County Council

Case Study: Shropshire Waste Partnership
Adrian Poller, Director - Shropshire Waste Partnership, Shropshire County Council

Case Study: Consolidating Back Office Services For the HM Prison Service
Steve Hodgson, Head of Shared Services, HM Prison Service

ICT Partnership Working in Essex
Eamonn Burnell, IS External Partnerships Development Manager, The Essex OnLine Partnership

16.30

Closing Remarks
This outline programme is subject to change and the Organisers reserve the right to alter the session topics, timings and speakers.