Creating a market for shared services: new requirements, new relationships
Eric Woods, Government Practice Director, Ovum

The adoption of shared services models in the public sector is driving the creation of new relationships between public sector organisations. It is also forcing a rethink of their relationship with private sector providers. Eric Woods looks at the development of shared services in the context of public sector IT and service market. He identifies the major drivers in the market, the key players and the implications for public sector organisations and their shared services strategies.

Outline agenda:
* Shared services: definitions and emerging models
* Context: policies, budgets, markets and technologies
* The shared services market today
* Market ecology: the major players
* Navigating through the storm: what it means for the public sector

Conclusion: what might the future hold?