Discussion Group: The practical difficulties of getting shared services started
Stuart Mitchenall, Head of ICT, Tandridge District Council

Stuart will share with participants some of the practical difficulties of getting shared services started. It is not easy, and not all sharing proposals reach maturity. Stuart will set out how Tandridge, with it's extensive experience of partnership discussions provides valuable learning from what failed to materialise. The council has considerable experience of trying to share services, extending back to 1997 with proposal for a joint revenues and benefits system with Brighton and Hove Council.