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Programme |
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09.00 - 09.45 |
Registration and Coffee |
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09.45 - 10.30 |
Opening plenary: Keynote: Citizens taking charge
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10.30 - 11.15 |
Plenary Panel: Social networking – what’s the
point? |
|
11.15 - 11.45 |
Coffee |
|
11.45 - 12.45 |
Parallel
discussion groups and workshops Discussion
group: Directgov syndication: tales from the local user
Discussion
group: Build a bigger audience and increase your reach Discussion
group: Perfect health websites – practical approaches to social
marketing Discussion
group: Web platforms and content management systems: opportunities
to exploit developments from the media sector? Discussion
group: Effective e-Service delivery to your constituents – sweating
your e services to maximise operational and area cost savings Discussion
group: Putting the Community into the Council Discussion
group: Designing usable online forms Discussion
group: Solving pdf accessibility |
|
12.45 - 13.45 |
Lunch |
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13.45 - 14.45 |
Parallel discussion groups and workshops Workshop F: t.b.c Discussion
group: Adding NHS health information to council websites Discussion
group: High impact, low-cost delivery: efficient public services
through digital communications Discussion
group: Could a 'Social Media' community deliver services to citizens?
Discussion
group: Perfect health websites – using digital technology to address
strategic objectives Discussion
group: Social
media monitoring: what are people saying about your services?
Discussion
group: What is the best way to deliver true customer Self-service
through council websites? Discussion group: Point of Single Contact
for business Discussion
Group: Redesigning your website: if I were you I wouldn't be starting
from here |
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14.45 - 15.15 |
Coffee |
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15.15 - 15.45 |
Plenary session: Task management – what your website users really want to do |
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15.45 - 16.30 |
Closing Plenary: The future of public sector
websites |