Workshop D: Engaging citizens in public decision-making
Chaired by: Paul Johnston, Head of European Public Sector, Cisco Internet Business Solutions Group
Simon Burall, Director, Involve
Eddie Gibbs, Communications Manager at the London Borough of Redbridge
Alistair Reid, Digital Engagement Adviser, Department for Business, Innovation and Skills

Our panellists from the cutting edge in central and local government will describe their experience in engaging citizens in public decision-making and the key insights they draw from this. this will be followed by a structured discussion and debate, covering: - How do you make engagement compelling for citizens? - What are the best strategies for turning one-off interest into a long-term relationship? - What are the best ways of showing citizens that their involvement had an impact? - How should you handle the issue of representativeness?