09.45 – 10.20

KEYNOTE: Bill Thompson, Technology Critic and Broadcaster PRESENTATION
Word File

10.20 - 10.55

PLENARY: Entering the mainstream: happy customers, happy staff
Graeme Whippy, Senior Manager, Lloyds TSB IT Accessibility Group PRESENTATION
Sean Smith, Accessibility Expert, HM Revenue & Customs PRESENTATION
Tim Bailey, Business Analysis Leader, Interactive Consumer Marketing, Ford of Europe PRESENTATION

11.25 - 12:00

PLENARY: The New Web Standard: Implementing WCAG 2.0
Shadi Abou-Zahra, Activity Lead, WAI International Program Office, W3C Web Accessibility Initiative (WAI) PRESENTATION

12.00 - 12.30

Bloor Research - launching results of new study into corporate accessibility
Peter Abrahams, Practice Leader, Bloor Research PRESENTATION

12.30 - 13.30

Lunch and Exhibition

13.30 - 14.30

A CHOICE OF PARALLEL WORKSHOPS::

A: Accessible content clinic: a live 'show and tell' workshop
Katie Grant, Raincharm Communications PRESENTATION

B: Out and about: access to mobile phones and other mobile devices
Chair: John Lamb, Editor, Ability Magazine
Ben Scott-Robinson, Marketing Director, Tagtext
Nina Warburton, Director, The Alloy PRESENTATION

C: The Importance of Speech-Enabling your Website
Raj Kher, Business Development Manager, BrowseAloud

14.30 - 15.30

D: Having it all: good looks, brains and accessibility
Julie Howell, Director of Public Relations, Fortune Cookie
Julia Gosling, Lead User Interface Developer, Fortune Cookie
Ted Howe, Head of User Interface Development, Fortune Cookie

E: Happy customers, happy staff in an ageing society
Chair: Dan Jellinek, Editor, E-Access Bulletin
Andrew Arch, Web Accessibility and Ageing Specialist, W3C Web Accessibility Initiative (WAI) PRESENTATION
Janet Sillett, policy analyst, LGiU Centre for Service Transformation PRESENTATION
David Sinclair, Head of Policy, Age Concern and Help the Aged PRESENTATION

F: Creating accessible PDFs
Ted Page, PWS Ltd

15.30 - 15.50

Networking and Refreshment Break

15:50 - 16:50

CLOSING PLENARY: What the future holds
Artur Ortega, Accessibility Evangelist, Yahoo! Europe
John Ramm, Managing Director, Rammland
Nina Warburton, Director, The Alloy PRESENTATION