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Programme

09.30

Registration and coffee

10.00

Session 1: Inclusive content - web/print/electronic publishing

* What does it mean to be inclusive?
* How is content structured?
* Who are you trying to reach?
* What are you trying to say?
* What is the most appropriate format to use?

10.45

Coffee

11.00

Session 2: Document clinic

Group session looking at different types of information - print/web/electronic examples.
Opportunity to use group examples to evaluate content and share approaches/ideas - is the information inclusive/informative/readable?
If not, why not? Sharing ideas and expertise.

12.30

Lunch

13.30

Session 3: Designing for different audiences

Group session looking at the appropriate use of content across web, print and other electronic formats. Use examples of potential audience groups - what formats work best and how should information be structured and designed?

15.00

Coffee

15.15

Session 4: Gaps to fill/lessons learned/future approach

* Information on developments in new technology.
* What is missing from your organisation's information provision?
* How can you actively influence and incorporate this into strategy and overall delivery of projects?
* Roundtable feedback - key points to take back to work.
* Handouts to take away.

16.00

End of Course