Building The Perfect Council Web Site

Conference Programme Co-Chairs: Dan Jellinek, Editor, E-Government Bulletin Martin Greenwood, Director, Socitm Insight Programme
09.00 - 09.45	Registration and Coffee

09.45 - 10.30	Opening Plenary: Think Central, Act Local Alasdair Mangham, Senior Responsible Officer, Local Directgov Jonathon Carr-Brown, Head of Strategy and Innovation, NHS Choices Jonathan Hollow, Director of Propositions and Strategy, Businesslink.gov.uk Sharon Cooper, Director Proposition Strategy and Product Design, Directgov

10.30 - 11.00	Plenary Panel: Location, Location, Location: Map and postcode services on council websites Dane Wright, IT Strategy & Service Development Manager, London Borough of Brent John Fox, Better Connected Team Member

11:00 - 11:10	Plenary session: Talk About Local - community empowerment through the web William Perrin, Founder, Talk About Local

11.10 - 11.40	Coffee

11.40 - 12.40	A choice of Discussion Groups and workshops: Workshop: Evolution or revolution - Managing website improvement from gradual growth to major revamps Chair: Christine Sheldon, Web & IT Programme Manager, Exeter City Council Workshop: WCAG 2.0 and new approaches to accessibility Panellists: Robin Christopherson, Head of Accessibility Services, AbilityNet Peter Abrahams, Accessibility and Usability Practice Leader, Bloor Research Workshop: E-democracy and community forums Chair: Dan Jellinek, Headstar Panelist: Mary Reid, Local Councillor and e-Democracy Consultant Workshop: Get it sorted – how to use your audience to organise your site James Sinclair, Head of User Experience Design, Ulf Krautmacher, User Experience Design Consultant & Wyndham Lewis, Business Development, tmg Discussion Group: How should councils be engaging with social networks? Chair: Vicky Sargent, Boilerhouse Panellist: Liz Azyan, Doctoral Researcher - PhD, Royal Holloway, University of London Discussion Group: Making accessible pdfs Chair: Ted Page, Director, PWS Discussion Group: The mobile web Chair: Brian Gordon, Project Manager, Tangent Discussion Group: Social media: engaging citizens Suraj Kika, CEO, Jadu Discussion Group: Defining, implementing and managing website standards with PAS 124: How to harness the power of standards and maximise website effectiveness Dr Simon Lande, CEO, Magus Discussion Group: Delivering on time, on budget - Managing the development of government websites under tight deadlines Mike Hindson-Evans, Programme Manager, Learning and Skills Council Sponsored by sitecore

12.40 - 13.40	Lunch

13.40 - 14.40	A choice of Discussion Groups and workshops: Workshop: Talk about local: what does the rise of local community sites mean for council online communication? Chair: Vicky Sargent, Boilerhouse Panellist: William Perrin, Founder, Talk About Local Workshop: Licensing Information And The Point of Single Contact Chair: Pierre Morel, Engagement Manager, Point of Single Contact, BERR Workshop: Getting the CEO and councillors on board Chaired by: Dan Jellinek Panelist: Mary Reid, Local councillor and e-democracy consultant Model behaviour – How to prototype to save you time, money and deliver the perfect user experience James Sinclair, Head of User Experience Design, Ulf Krautmacher, User Experience Design Consultant & Wyndham Lewis, Business Development, tmg Discussion Group: Form accessibility Ted Page, Director, PWS Discussion Group: Achieving accessibility: more than a tick in the box? Chair: Marco Ranon, Senior Web Accessibility Consultant, RNIB Discussion Group: Coping with languages other than English Chairs: Brian Gordon, Project Manager, Tangent & Masoud Lashkari, Multikulti Coordinator, London Advice Services Alliance Discussion Group: Happy landing pages Suraj Kika, CEO, Jadu Discussion Group: Do you know your customers? Stuart Castle, Partner Development Manager, Alterian Peter Jones, Managing Director, J2 Interactive Tim Chalklen, Managing Director, Unified Solutions So how accessible is your website? Cam Nicholl, Shaw Trust

14.40 - 15.10	Coffee

15.10 - 15.45	Plenary Session: The Keys To Task Management Gerry McGovern, GerryMcGovern.com Martin Greenwood, Director, Socitm Insight Programme

15.45 - 16.30	Closing Plenary: Visions Of The Future: Social, Mobile And 3-Dimensional Brendan Neville, Chairman, Lateral Visions Suraj Kika, CEO, Jadu Brian Gordon, Project Manager, Tangent