Sharon Cooper, Director Proposition Strategy and Product Design, Directgov

Having graduated from the University of London with a degree in chemistry, Sharon has worked predominantly in the publishing industry - across book, journal, and magazines, and on print, electronic, multimedia and web products. From the Oxford English Dictionary and Who's Who on CD-ROM to Which? Online she has significant experience of moving information delivery from a print paradigm to that of the multi-faceted opportunities that digital channels offer.

She joined Directgov in 2007 in this newly created role, where she is responsible for the development of the overall strategic vision for Directgov, product design and customer insight. Additionally she manages the mobile and digital tv channel teams. In January 2009 she launched the innovate.direct.gov.uk website as a place for the public to engage in developing new approaches to delivering public services in the digital age.