Jonathan Hollow, Director of Transformational Government, Business Link

Jonathan worked in a small (<25 people) business from 1996-2001 - it focused on design and communications, with a major focus on the web. His role was a dual one for delivery and business development.

He currently runs a small business marketing tourist rental properties in Venice, which calls for skills in fulfilment and marketing, especially the use of Google adwords and search engine optimisation.

His current role within Serco, a multi-billion £ UK FSTE 100 company, is to deliver key aspects of the national Business Link website from within a commercial contract, with a ringfenced bottom line and employing around 200 people. His commercial focus is on staffing, recruitment and retention.