|
Programme |
|
|
08.30 - 09.45 |
Registration and Coffee |
|
09.45 - 10.30 |
Opening
plenary: Keynote: Citizens taking charge |
|
10.30 - 11.15 |
Plenary
Panel: Social networking – what’s the point? |
|
11.15 - 11.45 |
Coffee |
|
11.45 - 12.45 |
Parallel
discussion groups and workshops Discussion
group: Can syndicated content cut costs or is it too technically
expensive to implement? Discussion
group: Can Social Media really help you build a bigger audience
and increase reach? Discussion
group: Perfect health websites – practical approaches to social
marketing Discussion
group: Web platforms and content management systems: opportunities
to exploit developments from the media sector? Discussion
group: Effective e-Service delivery to your constituents – sweating
your e services to maximise operational and area cost savings Discussion
group: Putting the Community into the Council Discussion
group: Designing usable online forms Discussion
group: Solving pdf accessibility |
|
12.45 - 14.15 |
Lunch |
|
14.15 - 15.15 |
Parallel discussion groups and workshops Workshop
F: How
significant a role does digital communication play in reducing
avoidable contact?
Discussion
group: Adding NHS health information to council websites Discussion
group: Could a 'Social Media' community deliver services to citizens?
Discussion
group: Perfect health websites – using digital technology to address
strategic objectives Discussion
group: Social
media monitoring: what are people saying about your services?
Discussion
group: What is the best way to deliver true customer Self-service
through council websites? Better
connected for business: Implementation of the EU Services Directive
in the UK in 2010 Discussion
Group: Redesigning your website: if I were you I wouldn't be starting
from here |
|
15.15 - 15.45 |
Coffee |
|
15.45 - 16.30 |
Closing
Plenary: The future of public sector websites |