Plenary Panel: Social networking – what’s the point?
- Jane Postlethwaite, Social Media Officer, Brighton & Hove City Council
- Dr James Munro, Director of Informatics and Research, Patient Opinion
- Nick Booth, MD, Podnosh and Co-Founder, Helpmeinvestigate.com

Social networking has taken off exponentially in business and in people's everyday lives. But where does it - and should it - fit into the official work of public sector bodies such as councils and NHS bodies? We hear from three experts on the trends to watch and understand; how public bodies are using social networks right now to communicate with their citizens and service users and take the temperature of public opinion; and where it all might be heading.