Firmstep

Firmstep works with 30% of local authorities in the UK and government organisations around the world in helping them achieve their ambition of world-class citizen services.

Firmstep for Government allows the creation of personalised self-service portals so you can provide authenticated access to services from your website. Authenticated customers can access and track services, complete transactions, find information, and engage with the local community, through a single, secure online view.

The Firmstep platform includes some of the best web technology in the areas of personalisation, identity management, service delivery, and social collaboration.

The platform includes leading technology components AchieveForms and AchieveBookings, for online forms and bookings.