Workshop F: How significant a role does digital communication play in reducing avoidable contact?
Chair: Dave Worsell, Director, Government Solutions, GovDelivery

We all know that digital communication has a part to play in reducing avoidable contact, but, just how important is it and how much money can you really save? Come and find out how a rapidly growing number of local authorities are successfully using the most effective digital communications channels to reach their communities and deliver genuine costs savings.