Discussion group: Designing usable online forms
Chair: Caroline Jarrett, Founder, Effortmark

Much of the published design advice that we see online focuses on rather trivial forms such as log in, registration, or e-commerce checkout. How much of that really applies to complex forms such as a job application or housing benefit claim?

Come to this discussion group to share tips, experiences, and ideas.

The session will be lead by Caroline Jarrett of Effortmark Ltd, author of "Forms that work: Designing web forms for usability", recommended by Steve Krug, author of usability best-seller "Don't make me think".