Luke Tagg, Web Manager, NHS North West
I have worked in the public sector managing websites for over 5 years and in February 2010 I took up the role of Web Manager for the NHS North West Strategic Health Authority based in Manchester. In addition to managing our own websites, I also encourage opportunities to share good practice across the NHS North West so that there is a common approach to web service deliver. There is great potential to encourage NHS service users to channel shift so that an organisation's website becomes central to how information is delivered to them and offers greater interaction opportunities. I'm looking forward to discussing more on the day.