The use of Web 2.0 techniques on council websites
Suraj Kika, Founder, Jadu
Steve Johnson, Director Customer Services and Performance, Redbridge
Carl Haggerty, Web Innovations, New Media and Portal Manager, Devon County Council

Many councils are now experimenting with the family of techniques known as 'web 2.0' - including peer review, user generation of content, social networking and site personalisation. But which are of most use to local authorities, and how should they be best deplaoyed? In this workshop we will hear from the pioneers including Redbridge council's award-winning modular, customisable and interactive website.