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Conference Programme

Co-Chairs:
Dan Jellinek, Editor, e-Government Bulletin
Martin Greenwood, Director, Socitm Insight Programme.

09.30 – 10.00

Registration and refreshments
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10.00 – 10.40

Keynote: Usability, usability, usability
Gee-Kay Wong, Former Usability Manager, BBC New Media
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10.40 - 11.10

Presenting Better Connected 2006 – the review process, this year’s findings, planned developments for next year
Speaker: Martin Greenwood, Socitm
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11.10 - 11.40

Networking & Refreshment Break
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11.40 - 12.10

A User's Perspective Of Council Web Sites, Part I:
Morgan McKeagney, Director, IQ Content

12.10 - 13.00

Better Connected Live
An interactive debate workshop session featuring a panel including Martin Greenwood, Socitm and Better connected reviewers Helen Williams and Brian Gordon
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13.00 - 14.00

Lunch
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14.00 - 14.30

A User's Perspective Of Council Web Sites, Part II:
Accessibility Survey Launch

Stefan Haselwimmer, Managing Director, Usability Exchange
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14.30 - 15.30

Four parallel workshops:


A. Writing for the web
Panellists: Helen Williams, Better Connected Reviewer; Neil Taylor, Creative Director, The Writer; Cheryl Curling, Deputy Head of Communications, London Borough of Brent

B: Search engines
Panellists: Suraj Kika, CEO of Jadu and Google Partner, Gavin Muncaster, Web Team Leader, Isle of Wight Council; Brian Gordon, Brent Council and Better connected review team; Mark Walker of Place2Be (local search engine project)
Sponsored by Jadu

C: Accessibility
Panellists:
Trevor Ridley, Kensington & Chelsea
Donna Smillie, RNIB and Better connected review team
Brian Kelly, UK Web Focus UKOLN, University of Bath

D: Online forms
Caroline Jarrett, Owner and Director, Effortmark Ltd
Steve Palmer, Head of Technology and Communications, Hillingdon Council
Sheenagh Reynolds, Better connected review team.
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15.30 - 15.45

Coffee
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15.45 - 16.30

The ‘Wow Factor’ – secrets of creating a compelling and engaging website
Featuring the favourite sites of reviewers Helen Williams, Sheenagh Reynolds and John Fox, Salford City Council.

Please click here to view Helen Williams' presentation
Please click here to view Sheenagh Reynolds' presentation
Please click here to view John Fox's presentation